Support Services is the most important subject for Netcad. With our experience of over 20 years, we know that after sales support services in the most important subject. Therefore, we offer support services in many different ways.
Our most common accessible support channel is Netcad Portal. We offer information via free of charge forums to everyone who becomes a member through the link http://www.netcadportal.com/. There are also many useful technical documents in this site. Netcad Portal is the most appropriate source of recourse for sector specialists with its members of over 11000.
Our users, who are included in the scope of guarantee, can get use of our free telephone support services as well. Within this scope, services such as remote software installation etc. are offered as well for a certain period.
We have support services which comprise on-site or periodical visits for our Enterprise Users and offered within the scope of Maintenance Agreements.